Scrum Master Certification: Leading Agile Teams

Course Overview

This 4-day intensive course is designed for experienced professionals who want to become certified Scrum Masters or strengthen their skills in leading Agile teams. Participants will learn the essential principles and practices of Scrum, develop a deep understanding of their role as Scrum Masters, and acquire the tools necessary to guide high-performing Agile teams. The course focuses on practical techniques, facilitation skills, conflict resolution, and how to create an environment that fosters continuous improvement. By the end of the course, participants will be ready to take the Scrum Master Certification Exam and apply their knowledge to lead Agile teams in real-world projects.

Benefits of Attending

Scrum Master Certification: Earn a recognized Scrum Master certification that will validate your expertise in Agile practices and Scrum principles.
In-Depth Scrum Knowledge: Gain a comprehensive understanding of the Scrum framework, including roles, artifacts, events, and best practices for implementation.
Leadership Development: Learn how to lead, coach, and empower teams to follow Scrum principles and deliver value in an Agile environment.
Practical Scrum Application: Acquire the tools and techniques needed to facilitate Scrum events, resolve conflicts, and remove impediments that hinder team performance.
Improved Team Collaboration: Understand how to foster collaboration between Scrum teams and stakeholders to achieve project success.
Career Advancement: Enhance your professional credentials with the Scrum Master certification, which is in high demand across industries embracing Agile methodologies.

Course Objective

Understand Scrum Framework: Gain a solid understanding of Scrum, its roles, events, and artifacts, and how they all work together to deliver value.
Master Scrum Master Responsibilities: Learn the key responsibilities of a Scrum Master and how to apply them to facilitate Scrum events and ensure the team adheres to Scrum principles.
Facilitate Agile Teams: Develop effective facilitation skills to guide Scrum teams, manage team dynamics, and foster a collaborative and high-performance environment.
Coach and Empower Teams: Understand how to coach team members, resolve conflicts, remove impediments, and support continuous improvement.
Improve Agile Practices: Learn how to lead retrospectives and sprint reviews, encourage a culture of continuous improvement, and ensure the Scrum team continuously delivers high-quality results.
Prepare for the Scrum Master Certification Exam: Gain the knowledge and confidence needed to successfully pass the Scrum Master Certification exam.

Who Should Attend

Aspiring Scrum Masters who want to become certified and lead Agile teams effectively.
Project Managers looking to transition into Agile roles and lead Scrum teams.
Agile Coaches who want to deepen their knowledge of Scrum and the Scrum Master role.
Team Leaders who wish to enhance their ability to manage and facilitate Agile teams in a Scrum environment.
Developers, Product Owners, and Stakeholders involved in Agile projects and seeking a deeper understanding of Scrum practices.
Change Agents within organizations driving the adoption of Agile methodologies.

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Course Outline

Session 1

Introduction to Agile and Scrum Framework

Agile Manifesto: Principles and values
Overview of Scrum: Framework, roles, events, and artifacts
The difference between traditional project management and Agile methodologies
The importance of Scrum in delivering value to stakeholders

Session 2

The Scrum Master Role

Defining the Scrum Master role and responsibilities
The Scrum Master as a servant leader and facilitator
Key skills for Scrum Masters: Coaching, mentoring, and conflict resolution
The Scrum Master’s role in creating an Agile culture

Session 3

Scrum Team Dynamics

The roles in a Scrum Team: Scrum Master, Product Owner, Development Team
Understanding self-organizing teams and their benefits
How to build and nurture cross-functional teams
Collaboration between Scrum Team and stakeholders

Practical Activity: Scrum Master role-play and group discussion on the responsibilities and challenges of a Scrum Master.

Session 1

Scrum Events – Roles and Responsibilities

Sprint Planning: Creating a plan for the Sprint
Daily Scrum: Ensuring communication and transparency
Sprint Review: Gathering feedback from stakeholders
Sprint Retrospective: Continuously improving the process
The Scrum Master’s role in facilitating each event

Session 2

Scrum Artifacts and Their Importance

Product Backlog: Managing requirements and prioritization
Sprint Backlog: Defining work for the Sprint
Increment: Delivering a potentially shippable product
Definition of Done (DoD) and its importance in maintaining quality
How to manage and track Scrum artifacts effectively

Session 3

Facilitation Techniques for Scrum Masters

Techniques for facilitating Scrum events and keeping teams on track
Ensuring active participation and collaboration in Sprint Planning and Reviews
Overcoming challenges in Daily Scrums and Retrospectives
Using Agile tools and techniques to enhance team collaboration and communication

Practical Activity: Facilitating a mock Sprint Planning session and Daily Scrum meeting, focusing on Scrum Master facilitation techniques.

Session 1

Coaching the Scrum Team

Coaching vs. direct management: How to guide and support rather than dictate
Helping teams self-organize and become more autonomous
Encouraging a culture of experimentation and learning
Tools for coaching individuals and teams

Session 2

Conflict Resolution and Building Trust

Identifying and resolving conflicts within the Scrum Team
Promoting a culture of trust, transparency, and accountability
Dealing with dysfunctional teams and handling difficult personalities
Encouraging open communication and constructive feedback

Session 3

Removing Impediments and Ensuring Progress

The Scrum Master’s responsibility to remove obstacles
Common impediments and how to address them
How to prioritize and escalate issues to stakeholders when necessary
Continuously improving team performance by resolving blockers

Practical Activity: Simulation of conflict resolution within a Scrum Team and using techniques to remove impediments.

Session 1

Preparing for the Scrum Master Certification Exam

Review of the Scrum Guide and key concepts
Exam structure, sample questions, and test-taking strategies
Mock exam and review of answers

Session 2

Scaling Scrum in Larger Organizations

Challenges of scaling Scrum and solutions (e.g., Scrum of Scrums, Nexus, LeSS)
Coordinating multiple Scrum Teams working on the same product
Scaling agile practices beyond the Scrum Team
The Scrum Master’s role in a scaled Scrum environment

Session 3

Continuous Improvement and the Scrum Master’s Growth

Continuous improvement within Scrum teams
How to evolve as a Scrum Master and advance your leadership skills
Resources for ongoing learning and professional development
The Scrum Master’s long-term impact on Agile transformation

Practical Activity: Simulation of scaling Scrum and facilitating cross-team collaboration.

Reasons to choose Delfino Group

Delfino Group is recognized for its customized learning solutions, expert instructors, and global reach. We blend theoretical knowledge with practical applications, ensuring every participant gains actionable insights

Training Services

1. Do you offer job placement assistance after completing a course?

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training courses are designed to empower you with valuable skills and expertise to excel in your chosen field.

2. Do you provide assistance in Hotel Accommodation?

Yes, here are the following options we can offer to assist you:

Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.

Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

3. Can you help me obtain visa?

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

4. Where are your training courses held?

We offer multiple international training venues, which can be accessed through our locations tab.

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at info@delfinogroup.com

5. Who is the senior consultant itching the training course?

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor's qualifications, expertise and experiences, please email us at info@delfinogroup.com

6. Do you offer customized training course for organizations?

Yes, we do. We provide tailored training courses designed to meet the specific requirement of a larger group of individuals. These customized training courses can be conducted in both classroom and online formats, allowing you the flexibility to choose your preferred dates and duration.

Please contact us at info@delfinogroup.com to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

7. What types of training delivery do you offer?

We offer two main training formats to cater to different preferences and needs:

Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises and a structured classroom environment.

Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provide flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

8. Do you provide certificates?

Upon successful completion of the training course, you will receive the Delfino Group certificate of completion.

Registration, Fees & Payment

1. Do you offer corporate rates?

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@delfinogroup.com. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

2. Is there a discount for more than one registrant per training course?

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@delfinogroup.com

3. What is included in the fees?

Classroom

It covers your Course fee
Provision of a world-class subject matter expert to deliver this training
Meeting at a hotel venue corresponding to your chosen session
Welcome food and drinks, AM / PM snack, and Buffet Lunch
All the required course materials will be provided on the first day at the venue.

Digital course materials (pen drive)
Course completion certificates
Designing and administration of Pre-& Post Course Assessments
Preparation of participant’s Performance and Appraisal Report, if required
Issuance of Letter of Invitation for delegates needed visa processing, if required

Online

It covers your course fee
Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
An electronic copy of the training manual and relevant hand-outs
Issuance of The Delfino Group e-Certificate of Completion
Administration of Pre-& Post Workshop Assessments
Link access of online platform acceptable to both parties

4. How can I pay for the training course?

We offer two convenient payment options:

Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.

Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

5. Can I transfer or defer my course registration?

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

6. When should I expect to receive confirmation of registration?

7. How can I register for a course

You can email us your intention to register at info@delfinogroup.com. Our team will guide you through the registration process and provide assistance you may need.

Schedule, duration & Timing

1. What is the course schedule or availability?

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirements for your group. If you have a preferred venue and specific training dates in mind, please feel free to email us at info@delfinogroup.com where you can Propose your preferred location & date” of your preferred training course.

2. What are your course timings?

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@delfinogroup.com. Alternatively, you may call/WhatsApp us at +91 9987 40 1119.

3. Is your online timings standard our can be adjusted?

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

4. How many hours in a day is your training course

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

5. How long are your training courses?

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 3 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed time frame. This approach ensures participants acquire substantial knowledge and skills efficiently.

About Us - The Delfino Group

1. Does Delfino Group adhere to any quality management standards?

Our courses offered have been assessed by CPD providers, ILM, European International University, NASBA,etc for ensuring a commitment to quality and excellence in our operations and services.

2. Which industries do you cover?

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

Business Intelligence & Data Management

Leadership, Strategy and Innovation

Marketing and Business Development

Banking & Financial Regulations

Project & Process Management

Energy

Finance & Business Acumen

Technology

Healthcare Management

HR & Organizational Behaviour

Public Sector Management

Government Affairs

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

3. Is the Delfino Group certified or recognized by any industry standards?

Yes, The Delfino Group is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), Project Management Institute (PMI), International European University,etc.