Process Improvement and Lean Six Sigma for Professionals

Course Overview

This 3-day advanced course provides highly qualified professionals with a comprehensive understanding of Process Improvement techniques, with a focus on Lean Six Sigma methodologies. The course will cover both Lean and Six Sigma principles, tools, and techniques, offering participants practical insights on how to optimize processes, eliminate waste, and improve efficiency in any organization. Through real-world case studies and hands-on activities, participants will gain the knowledge necessary to lead successful process improvement initiatives that drive measurable results.

Benefits of Attending

Advanced Methodologies: Learn how Lean and Six Sigma can be combined to deliver powerful process improvement strategies.
Measurable Results: Understand how to apply data-driven tools and techniques to solve complex process issues and achieve significant cost reductions.
Increased Efficiency: Discover ways to streamline operations, eliminate inefficiencies, and improve product and service quality.
Enhanced Decision-Making: Strengthen your decision-making skills by leveraging statistical analysis and Lean tools for process optimization.
Leadership Development: Develop the capability to lead cross-functional teams in driving process improvement initiatives within your organization.
Real-World Application: Apply Lean Six Sigma techniques to practical scenarios to directly impact your projects and deliver measurable improvements.

Course Objective

Understand Lean and Six Sigma Principles: Gain a deep understanding of Lean principles (eliminating waste) and Six Sigma principles (reducing variation), and how they work together to optimize processes.
Apply Key Tools and Techniques: Learn key tools such as DMAIC (Define, Measure, Analyze, Improve, Control), SIPOC, process mapping, value stream mapping, FMEA, and statistical analysis to drive improvement.
Identify and Eliminate Waste: Use Lean techniques to spot and eliminate inefficiencies and waste across various types of processes.
Solve Complex Problems Using Data: Apply Six Sigma tools to analyze data, identify root causes, and implement effective solutions.
Lead Process Improvement Projects: Learn how to structure and manage process improvement projects, develop project charters, and drive successful outcomes.
Sustain Improvements: Establish control mechanisms to sustain improvements over time, ensuring long-term value creation and operational excellence.

Who Should Attend

Senior Leaders and Executives looking to drive strategic operational improvements within their organizations.
Process Improvement Managers and Team Leaders responsible for overseeing continuous improvement efforts.
Project Managers seeking to enhance their skill set with Lean Six Sigma tools to manage large-scale projects.
Quality and Operations Managers wanting to improve product quality and operational efficiency.
Business Analysts and Consultants who want to build their expertise in Lean Six Sigma methodologies to advise clients or their organizations.
Professionals in Manufacturing, Healthcare, Finance, IT, and Service Sectors who seek to optimize processes and reduce operational costs.

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Course Outline

Session 1

Overview of Process Improvement and Lean Six Sigma

The fundamentals of Process Improvement
History and evolution of Lean and Six Sigma
The synergy between Lean and Six Sigma methodologies
Key principles and philosophies: reducing waste vs. reducing variation

Session 2

Lean Principles – Streamlining Processes

The 8 types of waste (TIMWOOD) and how to eliminate them
Value stream mapping and its role in process improvement
Identifying and removing non-value-added activities
Kaizen: Continuous improvement and its application

Session 3

Six Sigma Principles – Reducing Variation

Introduction to the DMAIC framework (Define, Measure, Analyze, Improve, Control)
The role of statistical tools in Six Sigma
Process capability and the importance of reducing process variation
Key metrics: DPMO (Defects Per Million Opportunities), Sigma level, and process performance

Practical Activity: Create a basic Value Stream Map for a process at your organization.

Session 1

Define and Measure – Laying the Groundwork for Improvement

How to define the problem and project scope
Writing effective project charters and team charters
Identifying key stakeholders and setting clear goals
Measure phase: Identifying and collecting relevant data
Tools for data collection: Surveys, sampling, and process mapping

Session 2

Analyze – Identifying Root Causes and Areas of Focus

Root cause analysis techniques: Fishbone diagrams, 5 Whys, Pareto analysis
Statistical analysis tools for identifying variation
Hypothesis testing and correlation analysis
Process mapping and flowcharting for visualizing process bottlenecks

Session 3

Improve – Developing and Implementing Solutions

Brainstorming and evaluating improvement solutions
Using Lean tools for process redesign: 5S, Kanban, JIT (Just-in-Time)
Conducting pilot tests and evaluating outcomes
Change management and ensuring buy-in for process changes

Practical Activity: Conduct a Root Cause Analysis for a process problem.

Session 1

Control – Maintaining and Standardizing Improvements

Control charts and SPC (Statistical Process Control) for ongoing monitoring
Creating standardized work processes and best practice documentation
Control plans and ongoing data collection to sustain improvements

Session 2

Leading Process Improvement Projects

Best practices for leading cross-functional process improvement teams
Communication strategies to manage stakeholders and team dynamics
Managing resistance to change and fostering a continuous improvement culture
Developing leadership skills for successful implementation

Session 3

Scaling Process Improvement Across the Organization

Strategies for scaling Lean Six Sigma across departments or organizations
Creating a culture of Lean Six Sigma: Training, certification, and support
Advanced Lean Six Sigma frameworks (e.g., Lean Six Sigma at Scale, Design for Six Sigma)

Practical Activity: Develop a Control Plan for sustaining improvements in a process.

Reasons to choose Delfino Group

Delfino Group is recognized for its customized learning solutions, expert instructors, and global reach. We blend theoretical knowledge with practical applications, ensuring every participant gains actionable insights

Training Services

1. Do you offer job placement assistance after completing a course?

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training courses are designed to empower you with valuable skills and expertise to excel in your chosen field.

2. Do you provide assistance in Hotel Accommodation?

Yes, here are the following options we can offer to assist you:

Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.

Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

3. Can you help me obtain visa?

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

4. Where are your training courses held?

We offer multiple international training venues, which can be accessed through our locations tab.

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at info@delfinogroup.com

5. Who is the senior consultant itching the training course?

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor's qualifications, expertise and experiences, please email us at info@delfinogroup.com

6. Do you offer customized training course for organizations?

Yes, we do. We provide tailored training courses designed to meet the specific requirement of a larger group of individuals. These customized training courses can be conducted in both classroom and online formats, allowing you the flexibility to choose your preferred dates and duration.

Please contact us at info@delfinogroup.com to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

7. What types of training delivery do you offer?

We offer two main training formats to cater to different preferences and needs:

Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises and a structured classroom environment.

Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provide flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

8. Do you provide certificates?

Upon successful completion of the training course, you will receive the Delfino Group certificate of completion.

Registration, Fees & Payment

1. Do you offer corporate rates?

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@delfinogroup.com. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

2. Is there a discount for more than one registrant per training course?

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@delfinogroup.com

3. What is included in the fees?

Classroom

It covers your Course fee
Provision of a world-class subject matter expert to deliver this training
Meeting at a hotel venue corresponding to your chosen session
Welcome food and drinks, AM / PM snack, and Buffet Lunch
All the required course materials will be provided on the first day at the venue.

Digital course materials (pen drive)
Course completion certificates
Designing and administration of Pre-& Post Course Assessments
Preparation of participant’s Performance and Appraisal Report, if required
Issuance of Letter of Invitation for delegates needed visa processing, if required

Online

It covers your course fee
Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
An electronic copy of the training manual and relevant hand-outs
Issuance of The Delfino Group e-Certificate of Completion
Administration of Pre-& Post Workshop Assessments
Link access of online platform acceptable to both parties

4. How can I pay for the training course?

We offer two convenient payment options:

Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.

Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

5. Can I transfer or defer my course registration?

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

6. When should I expect to receive confirmation of registration?

7. How can I register for a course

You can email us your intention to register at info@delfinogroup.com. Our team will guide you through the registration process and provide assistance you may need.

Schedule, duration & Timing

1. What is the course schedule or availability?

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirements for your group. If you have a preferred venue and specific training dates in mind, please feel free to email us at info@delfinogroup.com where you can Propose your preferred location & date” of your preferred training course.

2. What are your course timings?

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@delfinogroup.com. Alternatively, you may call/WhatsApp us at +91 9987 40 1119.

3. Is your online timings standard our can be adjusted?

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

4. How many hours in a day is your training course

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

5. How long are your training courses?

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 3 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed time frame. This approach ensures participants acquire substantial knowledge and skills efficiently.

About Us - The Delfino Group

1. Does Delfino Group adhere to any quality management standards?

Our courses offered have been assessed by CPD providers, ILM, European International University, NASBA,etc for ensuring a commitment to quality and excellence in our operations and services.

2. Which industries do you cover?

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

Business Intelligence & Data Management

Leadership, Strategy and Innovation

Marketing and Business Development

Banking & Financial Regulations

Project & Process Management

Energy

Finance & Business Acumen

Technology

Healthcare Management

HR & Organizational Behaviour

Public Sector Management

Government Affairs

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

3. Is the Delfino Group certified or recognized by any industry standards?

Yes, The Delfino Group is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), Project Management Institute (PMI), International European University,etc.