Leadership and Management Development in Public Sector

Course Overview

This comprehensive 3-day training program is designed to equip highly qualified professionals in the public sector with the essential leadership and management skills needed to navigate today’s complex public administration environment. Participants will explore strategies to enhance decision-making, drive organizational change, and lead teams effectively while maintaining a focus on ethical governance and public service excellence.

Benefits of Attending

Gain actionable insights into modern leadership practices tailored to public sector challenges.
Learn to manage diverse teams effectively and foster a culture of collaboration and accountability.
Enhance your decision-making skills to address complex problems in a dynamic environment.
Build strategies to drive innovation and adapt to changing government priorities.
Develop a deeper understanding of ethical leadership and public accountability.
Network with other senior professionals in the public sector, sharing best practices and experiences.

Course Objective

Understand the unique challenges of leadership and management in the public sector.
Develop critical thinking and strategic decision-making skills.
Enhance their ability to lead organizational change and innovation.
Strengthen communication and conflict resolution skills.
Foster ethical governance and accountability in their teams and organizations.

Who Should Attend

Senior executives, directors, and managers in public sector organizations.
Leaders responsible for policymaking and public administration.
Professionals involved in public service delivery and governance.
HR and organizational development leaders in government agencies.
Aspiring leaders seeking to advance their careers in public administration.

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Course Outline

Session 1

The Role of Leadership in Public Administration

Understanding public sector dynamics and complexities.
Key leadership styles and their applications in government organizations.
Balancing political, societal, and organizational pressures.

Session 2

Core Leadership Competencies

Emotional intelligence for public leaders.
Building trust and credibility in the public eye.
Developing self-awareness and resilience as a leader.

Session 3

Ethical Leadership and Governance

Principles of ethical leadership in the public sector.
Addressing corruption and fostering accountability.
Case studies: Ethical dilemmas in public administration.

Session 4

Strategic Thinking and Planning

Crafting a vision and aligning it with public sector priorities.
Translating strategy into actionable goals.
Tools and frameworks for strategic planning.

Session 5

Decision-Making in Complex Environments

Analyzing data and evidence for informed decisions.
Managing risks and uncertainty in decision-making.
Collaborative decision-making with stakeholders.

Session 6

Managing Change and Driving Innovation

The change management process in the public sector.
Overcoming resistance to change.
Fostering a culture of continuous improvement and innovation.

Session 7

Leading High-Performing Teams

Team dynamics and leadership in diverse public sector teams.
Motivating and empowering employees for better performance.
Conflict resolution and negotiation skills.

Session 8

Communication and Stakeholder Engagement

Mastering public speaking and presentations for leaders.
Engaging with internal and external stakeholders effectively.
Leveraging digital tools for transparent communication.

Session 9

Building a Leadership Legacy

Mentoring and developing future leaders.
Sustaining leadership impact in the public sector.
Personal action plan for continued leadership growth.

Reasons to choose Delfino Group

Delfino Group is recognized for its customized learning solutions, expert instructors, and global reach. We blend theoretical knowledge with practical applications, ensuring every participant gains actionable insights

Training Services

1. Do you offer job placement assistance after completing a course?

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training courses are designed to empower you with valuable skills and expertise to excel in your chosen field.

2. Do you provide assistance in Hotel Accommodation?

Yes, here are the following options we can offer to assist you:

Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.

Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

3. Can you help me obtain visa?

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

4. Where are your training courses held?

We offer multiple international training venues, which can be accessed through our locations tab.

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at info@delfinogroup.com

5. Who is the senior consultant itching the training course?

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor's qualifications, expertise and experiences, please email us at info@delfinogroup.com

6. Do you offer customized training course for organizations?

Yes, we do. We provide tailored training courses designed to meet the specific requirement of a larger group of individuals. These customized training courses can be conducted in both classroom and online formats, allowing you the flexibility to choose your preferred dates and duration.

Please contact us at info@delfinogroup.com to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

7. What types of training delivery do you offer?

We offer two main training formats to cater to different preferences and needs:

Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises and a structured classroom environment.

Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provide flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

8. Do you provide certificates?

Upon successful completion of the training course, you will receive the Delfino Group certificate of completion.

Registration, Fees & Payment

1. Do you offer corporate rates?

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@delfinogroup.com. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

2. Is there a discount for more than one registrant per training course?

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@delfinogroup.com

3. What is included in the fees?

Classroom

It covers your Course fee
Provision of a world-class subject matter expert to deliver this training
Meeting at a hotel venue corresponding to your chosen session
Welcome food and drinks, AM / PM snack, and Buffet Lunch
All the required course materials will be provided on the first day at the venue.

Digital course materials (pen drive)
Course completion certificates
Designing and administration of Pre-& Post Course Assessments
Preparation of participant’s Performance and Appraisal Report, if required
Issuance of Letter of Invitation for delegates needed visa processing, if required

Online

It covers your course fee
Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
An electronic copy of the training manual and relevant hand-outs
Issuance of The Delfino Group e-Certificate of Completion
Administration of Pre-& Post Workshop Assessments
Link access of online platform acceptable to both parties

4. How can I pay for the training course?

We offer two convenient payment options:

Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.

Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

5. Can I transfer or defer my course registration?

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

6. When should I expect to receive confirmation of registration?

7. How can I register for a course

You can email us your intention to register at info@delfinogroup.com. Our team will guide you through the registration process and provide assistance you may need.

Schedule, duration & Timing

1. What is the course schedule or availability?

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirements for your group. If you have a preferred venue and specific training dates in mind, please feel free to email us at info@delfinogroup.com where you can Propose your preferred location & date” of your preferred training course.

2. What are your course timings?

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@delfinogroup.com. Alternatively, you may call/WhatsApp us at +91 9987 40 1119.

3. Is your online timings standard our can be adjusted?

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

4. How many hours in a day is your training course

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

5. How long are your training courses?

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 3 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed time frame. This approach ensures participants acquire substantial knowledge and skills efficiently.

About Us - The Delfino Group

1. Does Delfino Group adhere to any quality management standards?

Our courses offered have been assessed by CPD providers, ILM, European International University, NASBA,etc for ensuring a commitment to quality and excellence in our operations and services.

2. Which industries do you cover?

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

Business Intelligence & Data Management

Leadership, Strategy and Innovation

Marketing and Business Development

Banking & Financial Regulations

Project & Process Management

Energy

Finance & Business Acumen

Technology

Healthcare Management

HR & Organizational Behaviour

Public Sector Management

Government Affairs

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

3. Is the Delfino Group certified or recognized by any industry standards?

Yes, The Delfino Group is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), Project Management Institute (PMI), International European University,etc.