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Improving Board Effectiveness

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Course Overview

The Improving Board Effectiveness masterclass is a five-day executive program designed to equip Board Directors and Senior Executives with advanced knowledge of governance, financial oversight, risk management and ethical leadership. This training blends case studies, simulations, and practical frameworks to improve board performance and organizational outcomes, especially in the financial and banking sectors.

Led by global expert, this program explores core elements of board governance, financial stewardship, corporate responsibility and regulatory expectations with an international lens.

Benefits of Attending

  • Learn from real-world scenarios and international case studies.
  • Gain tools to enhance board oversight, control, and accountability.
  • Improve strategic decision-making and financial reporting processes.
  • Participate in high-impact board simulations and ethical dilemmas.
  • Take away actionable frameworks to strengthen corporate governance.
  • Network with senior leaders and experts from diverse sectors.

Course Objective

  • Understand the governance roles, duties, and legal responsibilities of directors.
  • Strengthen board composition and practices to ensure high performance.
  • Apply key financial performance indicators and reporting frameworks.
  • Navigate complex ethical and compliance challenges confidently.
  • Implement strategic leadership, risk oversight, and board evaluations.
  • Prepare for board transformation and futureproofing leadership

Who Should Attend

  • Board Directors (Executive & Non-Executive)
  • CEOs and C-Suite Executives
  • Corporate Secretaries
  • Senior Compliance & Risk Officers
  • Governance Professionals
  • Regulators and Public Sector Leaders
  • Advisors and Consultants to Boards

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Course Outline

The Role of the Board and Directors’ Rights, Duties and Liabilities

Session 1: What does an Effective Board do?

The identification of the board’s governance role and responsibilities (to include strategic leadership, oversight of executive management and accountability activities)

  • Board decision making and information analysis
  • Building a strong and diverse Board
  • Bold, courageous and innovative
  • Ready for the challenges of today and tomorrow

Case Study: Defining the Board’s governance role and responsibilities based on real world examples and research in the financial and banking sector

 

Session 2: Types of board and board roles

  • Classification of boards (to include unitary boards, two tier boards and Shari’ah Supervisory and subsidiary Boards)
  • Differentiating managing from directing activities
  • Matters reserved for the Board
  • Roles within the board to include: the chairman, the CEO, the non-executive director, the senior independent director, the Company Secretary and Board advisors
  • Recent trends concerning the evolving role of the Board

 

Session 3: What is a Director’s Rights, Duties and Liabilities on a Board?

  • What it means to serve as a Board director
  • Independence of thought and having a curious character
  • Directors’ rights
  • Statutory duties, fiduciary duties, duty of care and duty to act within powers
  • Legal liabilities and enforcement mechanisms

Case Study: Assessing recent legal cases involving directors’ rights, duties and liabilities

 

The Effective Board: Composition, Structure and Practices

Session 1: The Balanced Board

  • Board size
  • Board diversity and composition involving expertise, executive / non-executive, independent / non-independent, gender, age, nationality etc.
  • Director leadership attributes
  • Director selection and appointment process and the role and structure of the nominations committee (fit and proper person)
  • Succession planning for the Board and its committees and the senior management

 

Session 2: Board Practices and enhanced Board Effectiveness

Group Exercise – Setting the agenda:

  • its contents – key success factors the agenda annual calendar and matters reserved for the Board and its committees
  • Board briefing papers
  • Executive meetings of non-executives Challenges in conducting board meetings Board meeting leadership and procedures best practice minutes of board meetings Director induction package
  • Red flags for directors

 

Session 3 Case Study: Investigating dysfunctional board characteristics

An identification overview of the policies and procedures that need to be reviewed and overseen by the Board and its committees.

 

The legal and regulatory responsibilities of directors – Group Exercise :

Model policies, procedures, and processes required for banking and financial institutes. Theory and practice aligned in the real world.

 

Ethical Challenges and Corporate Responsibility Scenario: Simulated Situation

A simulated scenario where a financial institution encounters ethical dilemmas related to client data privacy breaches. Participants will navigate through the dilemma, considering the implications of whistle-blowing, code of ethics adherence, and corporate responsibility.

Strategic Leadership and Stewardship Provided by the Board

Session 1: Strategic Leadership and the Board

  • The Board’s role in strategic management and Environmental, Societal and Governance (ESG and CSR)
  • Financial stewardship and Basel I, II and III.
  • COSO (ERM), and ISO 31000 (risk management) defined and compared
  • Sustainable growth and stewardship through financial analysis

 

Session 2: Whistleblowing and what makes a good corporate culture

Case Study : Examining the many ethical challenges including zero tolerance, codes of conduct and whistleblowing

 

Session 3: Measuring performance – the Board, its committees, directors and senior management

  • Tone from the top
  • Why are Board, committee and director evaluations vital for effectiveness?
  • The Board’s role in evaluating organisational performance using key performance frameworks, indicators and dashboards – Evaluating the effectiveness and performance of the group and its subsidiaries. Why balanced scorecards work well across financial and non-financial objectives.

Case Study: Using key performance frameworks and indicators to evaluate bank performance through role play: The evaluation of the CEO’s performance and the Bank’s

Group Exercise: Evaluating directors’ remuneration and the governance around engagement fees, sitting fees and travel/subsistence

The Risk and Control Environment of the Bank and Board Refreshment (renewal)

Session 1: Risk Assessment and Oversight

Risk identification, assessment and decision-making frameworks used by boards including COSO and ERM.

  • Defining risk appetite, risk tolerance and risk capacity
  • Business continuity planning and disaster recovery
  • Scenario testing and planning for minimal downtimes
  • IT infrastructure, software and technology (working smarter and harder)

 

Session 2: Internal controls and the role GRC plays with Internal Audit

Group Exercise: Internal Controls and Internal Audit

The Board’s oversight of internal control systems and procedures and the role of GRC and Internal Audit and its relationship with the audit committee

 

Session 3: A Board for today, tomorrow and tomorrow’s tomorrow

Case Study: Leading Boardroom Changes and the future

  • Why change?
  • Legal and regulatory requirements
  • Getting the right balance of skills, competencies and experience to navigate the future
  • Becoming futureproof

Deep dive into the success or failure of boards and how to avoid common pitfalls and leverage off the success of others.

Board simulation – Making it count and making a legacy

Session 1: Board simulation

2 hour simulated Board meeting with materials and certain scenarios from the previous four days.

 

Session 2: Group Exercise on Financial Stewardship and Governance Oversight Issues

  • Staying out of the news and jail
  • The common areas of corporate governance failures
  • Expert oversight and bring in experts when needed
  • Lessons learnt from FTX, Wells Fargo, Toshiba and others

 

Session 3: Wrap up and Board simulation feedback and action plan – Good, Better, Best!

 

 

Certifications & Accreditations

  • Frequently Asked Questions

Reasons to choose Delfino Group

Delfino Group is recognized for its customized learning solutions, expert instructors, and global reach. We blend theoretical knowledge with practical applications, ensuring every participant gains actionable insights
Training Services

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training courses are designed to empower you with valuable skills and expertise to excel in your chosen field.

Yes, here are the following options we can offer to assist you:

  • Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.
  • Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find    the most cost-effective for you.

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

  • We offer multiple international training venues, which can be accessed through our locations tab.
  • Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at info@delfinogroup.com

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor's qualifications, expertise and experiences, please email us at info@delfinogroup.com

Yes, we do. We provide tailored training courses designed to meet the specific requirement of a larger group of individuals. These customized training courses can be conducted in both classroom and online formats, allowing you the flexibility to choose your preferred dates and duration.

Please contact us at info@delfinogroup.com to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

We offer two main training formats to cater to different preferences and needs: 

  • Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises and a structured classroom environment.
  • Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provide flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

Upon successful completion of the training course, you will receive the Delfino Group certificate of completion.

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@delfinogroup.com. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@delfinogroup.com

Classroom

  • It covers your Course fee 
  • Provision of a world-class subject matter expert to deliver this training
  • Meeting at a hotel venue corresponding to your chosen session
  • Welcome food and drinks, AM / PM snack, and Buffet Lunch
  • All the required course materials will be provided on the first day at the venue.
  • Digital course materials (pen drive)
  • Course completion certificates
  • Designing and administration of Pre-& Post Course Assessments
  • Preparation of participant’s Performance and Appraisal Report, if required
  • Issuance of Letter of Invitation for delegates needed visa processing, if required

Online 

  • It covers your course fee
  • Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
  • An electronic copy of the training manual and relevant hand-outs
  • Issuance of The Delfino Group e-Certificate of Completion
  • Administration of Pre-& Post Workshop Assessments
  • Link access of online platform acceptable to both parties

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

You can email us your intention to register at info@delfinogroup.com. Our team will guide you through the registration process and provide assistance you may need.

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirements for your group. If you have a preferred venue and specific training dates in mind, please feel free to email us at info@delfinogroup.com where you can Propose your preferred location & date” of your preferred training course.

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@delfinogroup.com. Alternatively, you may call/WhatsApp us at +91 9987 40 1119.

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 3 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed time frame. This approach ensures participants acquire substantial knowledge and skills efficiently.

Our courses offered have been assessed by CPD providers, ILM, European International University, NASBA,etc for ensuring a commitment to quality and excellence in our operations and services.

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

  • Business Intelligence & Data Management
  • Leadership, Strategy and Innovation
  • Marketing and Business Development
  • Banking & Financial Regulations
  • Project & Process Management
  • Energy
  • Finance & Business Acumen
  • Technology
  • Healthcare Management
  • HR & Organizational Behaviour
  • Public Sector Management
  • Government Affairs

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

Yes, The Delfino Group is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), Project Management Institute (PMI), International European University,etc.