EIU Approved: Strategic Human Capital Management

Course Overview

STRATEGIC HUMAN CAPITAL MANAGEMENT

Four day intensive development programme that highlights the progress and key elements of HR’s progress and impact on Business Success to date and looks forward to an evolving role that continues that progress and impact.

PROGRAMME OVERVIEW

This programme charts the progress of HR from a supplier of administrative services to that of a strategic business partner today and the potential of a key change adviser of tomorrow. It emphasizes the key services that that make up the business partner proposition as well as the structures and (more importantly) capabilities needed for HR to deliver the services that aid business success.

Benefits of Attending

Increased their knowledge, skills and confidence to provide an international standard strategic HR service to their organisation.
Identified and practiced the five key services that provide a best practice HR service.
Determined the best HR structure for business partner service delivery for and progressed their capabilities to deliver those services.
Outlined the HR and related business metrics that track progress and highlight next stage improvements.
Examined predictive analytics and how it can shape HCM business impact in the future.
Clearly constructed a transfer of learning action plan that improves personal and HR department impact on business success for the future.

Course Objective

Growth and Impact of HR – From Administrator to Business Partner :A review of HR progress to date and the drivers of that progress. The key influences that have brought about the sea-change in the HR role and its impact on business progress and success.
Growth and Impact of HR (continued): Identification of the key services provided by the Advanced HR Business Partner and outline capabilities, roles (HRBP) and structures needed by HR individuals to deliver the advice and services demanded today.
Five Key Impactive HR Services: Strategic advice and counsel: identification of strategic human capital issues and responses for progressive success. These vary with time but a focus here on strategic advice to the business on current people trends.
Five Key Impactive HR Services: Performance and Reward Management. Adding deep dive into value added to business via enhanced HR expertise. Not always thought of as the HR remit, but one that experience proves to be substantially value added.
Five Key Impactive HR Services: Talent & Organisation Development Management. The essence of HR impact on business progress. Probably the key of keys as the “war for talent” continues to be a major challenge for most businesses.
HR Metrics and Analysis – link to business outcomes: Establishing key metrics to track, analyse, report and guide progress for both HR and the organisation. An increasing need to test progress of the various new approaches and initiatives, amend accordingly and progress further.
AI and Predictive analytics: Using AI as a tool to look forward and determine the changing trends and demands of the workforce to focus on potential responses.
Takeaways– key action points and takeaways for the organisation, business and

Who Should Attend

HR Directors & Senior HR Executives
HR Business Partners (HRBP)
Talent Management & Organizational Development Leaders
Compensation & Benefits Specialists
HR Generalists & Managers
CEOs, COOs & Senior Business Leaders – Executives who want to leverage HR as a competitive advantage for organizational success.
HR Consultants & Advisors

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Course Outline

Session 1

Establishing and Delivering Strategic HR

Evolving role of HR Business Partnership
Strategic HR Key advice and services
Leading HR Structures and Responsibilities (insource/outsource)
Advancing HR Capabilities to meet business demand

Exercise: Strategic HR Advice and Counsel live examples

Session 2

Next Generation HR

Administrator, BP, Predictive Contributor?
Creating Business & Connected People Strategy
Leading HR Interventions
Business Demand – Employer of Choice

Exercise: Predictive Attractors

Session 3

The HRBP Role

Generalist ++
One Stop Shop Solution Centre
Key Capabilities
Influence and Change Facilitator

Exercise: HR Performance Deliverables

Session 4

Business Strategy to Performance Deliverables

The Strategy & Performance Cascade
Performance Management – Business (KPIs)
Performance Management – HR (KPIs)
Creating Willing Commitment via Alignment

Exercise: HR & Business Connected Deliverables

Session 5

Talent Management & Succession Planning

Need to identify HIPOs?
High Performance AND High Potential
Onboarding and Workforce Planning
Critical Role Succession Plans

Exercise: HIPO Identification

Session 6

People Management

Style for Best Impact
L & M Examples
Key Indicators of Success
Key Selection Criteria

Exercise: Key Style Factors

Session 7

Talent Acquisition

Sourcing Strategies
Best Channels
Talent Selection Funnel

Exercise: Data Track – Best sourcing channel(s)

Session 8

HR Technology and Data

HR Tech Advances Now & Future
HR Tech; Use and Impact
HR Data & Dashboards
HR Metrics & Business Metrics

Exercise: Creating HR Dashboards

Session 9

Did you Know?

Examples of research
Key impactful information
Initiatives arising

Examples: Group share – initiatives to improve

Session 10

Employer Branding

Stay/Go Criteria
Glassdoor Reviews
EVP

Exercise: Clarifying/Creating an EVP

Session 11

Making the most Difference

Most recent HCM Initiatives
Impact/Results

Exercise: Key remaining challenges

Session 12

Learning & Talent Management

Skill Gap Analysis
Training Evaluation – Best Practice
Key Impact Assessment

Exercise: Learning impact on Talent attraction, retention & programs

Session 13

Current People Challenges & Solutions?

Current People Challenges
Top 3 Priorities
Solutions?
First step(s)

Exercise: Best Challenge soultions

Session 14

Predictive People Analytics:

Top 6 Predictions (AI)
Top 6 Predictions (Consultants)
Top 6 Predictions (Participants)
Top 6 Predictions ( Trainer)

Exercise: Top Predictions

Session 15

Human Capital Trends

Taking a view
Next Normal; likely Needs & Response
Flexible Working/CSR/Contract working/Choice/Engagement
Key HR advice/inclusion for the next Strategic Plan

Exercise: Sharing advice – what and how?

Session 16

Takeaways

Individual focus for future development
Organisation focus for HCM improvement (2 Areas)

Exercise: Key takeaways

City Tour + Desert Safari

Certifications & Accreditations

Reasons to choose Delfino Group

Delfino Group is recognized for its customized learning solutions, expert instructors, and global reach. We blend theoretical knowledge with practical applications, ensuring every participant gains actionable insights

Training Services

1. Do you offer job placement assistance after completing a course?

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training courses are designed to empower you with valuable skills and expertise to excel in your chosen field.

2. Do you provide assistance in Hotel Accommodation?

Yes, here are the following options we can offer to assist you:

Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.

Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

3. Can you help me obtain visa?

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

4. Where are your training courses held?

We offer multiple international training venues, which can be accessed through our locations tab.

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at info@delfinogroup.com

5. Who is the senior consultant itching the training course?

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor's qualifications, expertise and experiences, please email us at info@delfinogroup.com

6. Do you offer customized training course for organizations?

Yes, we do. We provide tailored training courses designed to meet the specific requirement of a larger group of individuals. These customized training courses can be conducted in both classroom and online formats, allowing you the flexibility to choose your preferred dates and duration.

Please contact us at info@delfinogroup.com to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

7. What types of training delivery do you offer?

We offer two main training formats to cater to different preferences and needs:

Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises and a structured classroom environment.

Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provide flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

8. Do you provide certificates?

Upon successful completion of the training course, you will receive the Delfino Group certificate of completion.

Registration, Fees & Payment

1. Do you offer corporate rates?

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@delfinogroup.com. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

2. Is there a discount for more than one registrant per training course?

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@delfinogroup.com

3. What is included in the fees?

Classroom

It covers your Course fee
Provision of a world-class subject matter expert to deliver this training
Meeting at a hotel venue corresponding to your chosen session
Welcome food and drinks, AM / PM snack, and Buffet Lunch
All the required course materials will be provided on the first day at the venue.

Digital course materials (pen drive)
Course completion certificates
Designing and administration of Pre-& Post Course Assessments
Preparation of participant’s Performance and Appraisal Report, if required
Issuance of Letter of Invitation for delegates needed visa processing, if required

Online

It covers your course fee
Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
An electronic copy of the training manual and relevant hand-outs
Issuance of The Delfino Group e-Certificate of Completion
Administration of Pre-& Post Workshop Assessments
Link access of online platform acceptable to both parties

4. How can I pay for the training course?

We offer two convenient payment options:

Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.

Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

5. Can I transfer or defer my course registration?

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

6. When should I expect to receive confirmation of registration?

7. How can I register for a course

You can email us your intention to register at info@delfinogroup.com. Our team will guide you through the registration process and provide assistance you may need.

Schedule, duration & Timing

1. What is the course schedule or availability?

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirements for your group. If you have a preferred venue and specific training dates in mind, please feel free to email us at info@delfinogroup.com where you can Propose your preferred location & date” of your preferred training course.

2. What are your course timings?

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@delfinogroup.com. Alternatively, you may call/WhatsApp us at +91 9987 40 1119.

3. Is your online timings standard our can be adjusted?

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

4. How many hours in a day is your training course

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

5. How long are your training courses?

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 3 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed time frame. This approach ensures participants acquire substantial knowledge and skills efficiently.

About Us - The Delfino Group

1. Does Delfino Group adhere to any quality management standards?

Our courses offered have been assessed by CPD providers, ILM, European International University, NASBA,etc for ensuring a commitment to quality and excellence in our operations and services.

2. Which industries do you cover?

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

Business Intelligence & Data Management

Leadership, Strategy and Innovation

Marketing and Business Development

Banking & Financial Regulations

Project & Process Management

Energy

Finance & Business Acumen

Technology

Healthcare Management

HR & Organizational Behaviour

Public Sector Management

Government Affairs

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

3. Is the Delfino Group certified or recognized by any industry standards?

Yes, The Delfino Group is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), Project Management Institute (PMI), International European University,etc.