Data Privacy and Compliance in Banking Technology

Course Overview

In today’s digital-first world, the banking sector faces increasing pressure to protect sensitive customer data while ensuring regulatory compliance with ever-evolving data privacy laws. With the rise of digital banking, cloud technologies, and the adoption of artificial intelligence, it’s essential for financial institutions to implement robust data privacy frameworks and stay compliant with global regulations. This 3-day course is designed for senior professionals in the banking and financial sectors, including risk managers, compliance officers, and IT leaders, to deepen their understanding of data privacy, data protection regulations, and compliance frameworks specific to banking technology. The course will offer practical insights on how to integrate privacy by design, mitigate risks, and ensure full compliance with relevant laws and regulations such as GDPR, PSD2, and CCPA.

Benefits of Attending

In-Depth Understanding of Data Privacy Regulations: Gain a comprehensive understanding of global data privacy laws, including GDPR, PSD2, CCPA, and other key regulations impacting banking technology.
Compliance Best Practices: Learn how to implement privacy controls and ensure continuous compliance within your financial institution.
Risk Management: Understand how to manage data protection risks and mitigate potential breaches or non-compliance penalties.
Real-World Case Studies: Explore real-world examples of banks and financial institutions navigating data privacy challenges.
Future-Proof Your Bank’s Privacy Strategy: Stay ahead of the curve by learning how emerging technologies and trends like AI and cloud computing are shaping data privacy and compliance.
Hands-On Approach: Develop actionable strategies and frameworks for data privacy and compliance within your organization.

Course Objective

Gain a thorough understanding of global data privacy regulations and compliance requirements in the context of banking technology.
Learn about the key elements of data privacy laws such as GDPR, PSD2, and CCPA, and their impact on banking operations.
Explore the integration of data privacy principles into banking technologies, ensuring privacy by design.
Understand how to implement robust data protection mechanisms to safeguard sensitive customer data.
Gain insights into the risks associated with non-compliance and how to mitigate those risks through effective strategies and tools.
Develop the skills needed to create a compliance roadmap and ensure ongoing monitoring and reporting of privacy practices in banking operations.

Who Should Attend

C-Level Executives (CIOs, CTOs, CFOs, COOs) who are responsible for overseeing data privacy and compliance within their organizations.
Compliance Officers who are directly involved in implementing and monitoring compliance programs within financial institutions.
Risk Managers responsible for assessing and mitigating data privacy risks within banking technologies.
IT Managers and Cybersecurity Experts who are tasked with ensuring the security of data and implementing privacy protection mechanisms.
Data Privacy Officers (DPOs) and professionals who oversee data protection within their organizations.
Legal and Regulatory Advisors in the financial services industry focusing on data privacy and regulatory compliance.
Consultants working with financial institutions to ensure compliance and data privacy practices.

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Course Outline

Session 1

Introduction to Data Privacy in Banking

The Importance of Data Privacy in the Digital Banking Era
Key Principles of Data Privacy: Consent, Transparency, and Accountability
Overview of Common Data Privacy Risks in Banking Technology
Understanding the Role of Privacy in Customer Trust and Reputation

Session 2

Global Data Privacy Regulations and Their Impact on Banking

General Data Protection Regulation (GDPR) and Its Impact on Banks
Payment Services Directive 2 (PSD2) and the Regulation of Payment Data
California Consumer Privacy Act (CCPA) and Its Implications for U.S. Banks
Other Key Data Privacy Laws: Data Localization, Cross-Border Transfers, and Regional Variations
Case Study: How GDPR Changed Data Privacy Practices in Banks

Session 3

Key Compliance Requirements for Financial Institutions

Data Minimization and Retention in Banking
Customer Consent and Data Access Control
Data Protection Impact Assessments (DPIAs) in Banking Operations
Privacy Notices, Transparency, and Data Subject Rights (Access, Rectification, and Erasure)
Case Study: GDPR Fines and Enforcement Actions in the Banking Sector

Session 4

Data Privacy and Technology in Financial Institutions

How Emerging Technologies (Cloud, AI, Blockchain) Impact Data Privacy in Banks
Privacy by Design: Integrating Privacy Into Banking Systems and Technologies
The Role of Data Encryption, Anonymization, and Pseudonymization in Protecting Customer Data
Case Study: Implementing Privacy by Design in a Digital Bank

Session 1

Data Protection Technologies and Techniques

The Role of Data Encryption and Secure Storage in Protecting Banking Data
Secure Data Transfers: Implementing End-to-End Encryption
Data Masking, Tokenization, and Other Privacy-Enhancing Technologies (PETs)
Tools for Monitoring and Securing Banking Data in the Cloud
Case Study: How Banks Use Encryption and Tokenization to Protect Financial Transactions

Session 2

Data Privacy Risk Management in Banking

Identifying Privacy Risks in Banking Technology and Operations
Risk Assessment Frameworks: Tools and Methodologies for Privacy Risk Analysis
Managing Third-Party Risks: Vendor and Supplier Compliance with Data Privacy Standards
Incident Response and Data Breach Management in the Financial Sector
Case Study: Privacy Risk Management in Banks During a Data Breach

Session 3

Navigating Compliance Audits and Reporting

Compliance Audits and Their Role in Banking Technology and Data Privacy
Key Performance Indicators (KPIs) and Metrics for Tracking Privacy and Compliance
Internal vs. External Audits: Ensuring Accountability and Transparency
How to Prepare for Regulatory Audits in Financial Institutions
Case Study: Preparing for a GDPR Compliance Audit in a Bank

Session 4

Data Privacy and Consumer Trust in Digital Banking

Building Trust through Data Privacy and Transparency in Banking Services
The Role of Customer Consent in Digital Banking Interactions
Addressing Consumer Concerns: Providing Transparency on Data Usage and Privacy
Strategies for Maintaining Customer Loyalty and Trust in Privacy-First Banking Models
Case Study: Enhancing Consumer Trust Through Privacy-Focused Banking Initiatives

Session 1

Building a Data Privacy Framework for Financial Institutions

Developing a Data Privacy Policy and Governance Structure in Banks
Assigning Roles and Responsibilities: Data Protection Officers, IT Teams, and Compliance
Privacy Program Lifecycle: Initiation, Execution, Monitoring, and Continuous Improvement
Developing a Comprehensive Data Privacy Training Program for Employees
Case Study: Building a Scalable Data Privacy Framework in a Bank

Session 2

Continuous Monitoring and Enforcement of Data Privacy Policies

Real-Time Data Monitoring for Compliance and Risk Mitigation
Establishing Privacy Metrics and Continuous Reporting Systems
Automation of Compliance and Risk Management Processes in Banking Technologies
The Role of Privacy Audits in Ensuring Ongoing Compliance
Case Study: Automating Data Privacy Compliance Monitoring in a Large Bank

Session 3

Preparing for Future Data Privacy Challenges in Banking

How Future Technologies (5G, IoT, etc.) Will Impact Data Privacy in Banking
Preparing for Evolving Regulatory Landscapes: Adapting to Changes in Global Privacy Laws
The Future of Data Privacy in a Decentralized Financial Ecosystem (DeFi, Blockchain)
Ensuring Long-Term Data Privacy in Banking Through Technology and Innovation
Case Study: Future-Proofing Data Privacy Policies in a Digital Bank

Session 4

Workshop: Developing a Data Privacy Compliance Roadmap

Interactive Group Exercise: Creating a Data Privacy and Compliance Strategy for Your Bank
Aligning Privacy Goals with Business Objectives in Banking Technology
Identifying Key Privacy Challenges and Solutions in Your Institution’s Context
Action Plans for Implementing Data Privacy Policies Across Departments
Final Q&A: Addressing Specific Data Privacy and Compliance Challenges

Reasons to choose Delfino Group

Delfino Group is recognized for its customized learning solutions, expert instructors, and global reach. We blend theoretical knowledge with practical applications, ensuring every participant gains actionable insights

Training Services

1. Do you offer job placement assistance after completing a course?

While we do not provide job placement services after the training course, we are confident that our programme equips you with the necessary tools and knowledge to enhance your career prospects and promote career growth. Our training courses are designed to empower you with valuable skills and expertise to excel in your chosen field.

2. Do you provide assistance in Hotel Accommodation?

Yes, here are the following options we can offer to assist you:

Corporate Discount – We can extend our corporate discount to participants staying at the same hotel, if we have any. Please enquire about the availability of this discount when you register for the training course.

Nearby Hotel Suggestions – If you prefer other accommodations, we can provide a list of nearby hotels to suit your needs and budget.

Feel free to go through hotel booking platforms on the internet to find the most cost-effective for you.

3. Can you help me obtain visa?

Yes, we provide assistance by issuing a Letter of Invitation stating that you are confirmed to attend our training.

4. Where are your training courses held?

We offer multiple international training venues, which can be accessed through our locations tab.

Our training courses are conducted at partnered hotels located within the specified training areas. Please note that venue assignments may vary based on availability. For the most current information, do not hesitate to contact us at info@delfinogroup.com

5. Who is the senior consultant itching the training course?

We value transparency and are happy to provide our instructor’s profiles upon request. If you would like to learn more about our instructor's qualifications, expertise and experiences, please email us at info@delfinogroup.com

6. Do you offer customized training course for organizations?

Yes, we do. We provide tailored training courses designed to meet the specific requirement of a larger group of individuals. These customized training courses can be conducted in both classroom and online formats, allowing you the flexibility to choose your preferred dates and duration.

Please contact us at info@delfinogroup.com to discuss your group’s training needs, and we’ll work with you to create a personalized training course that aligns with your objectives.

7. What types of training delivery do you offer?

We offer two main training formats to cater to different preferences and needs:

Classroom Training Delivery – Our traditional classroom-based training courses provide a face-to-face learning experience with subject matter experts. You’ll benefit form in-person interactions, hands-on exercises and a structured classroom environment.

Online Training Delivery – We also offer convenient live/online training courses that you can access from anywhere with a stable internet connection. These courses provide flexibility and allow you to learn anywhere, making them suitable for busy schedules or remote learning.

8. Do you provide certificates?

Upon successful completion of the training course, you will receive the Delfino Group certificate of completion.

Registration, Fees & Payment

1. Do you offer corporate rates?

Certainly, we do provide corporate rates tailored for organizations seeking to enrol multiple employees in our training programs. To facilitate this, we encourage you to make a formal request via email addressed to info@delfinogroup.com. We’ll be delighted to discuss and offer a suitable arrangement for your corporate needs.

2. Is there a discount for more than one registrant per training course?

Yes, special discounts are available upon request if you have more than one registrant for a course. For further information please email us at info@delfinogroup.com

3. What is included in the fees?

Classroom

It covers your Course fee
Provision of a world-class subject matter expert to deliver this training
Meeting at a hotel venue corresponding to your chosen session
Welcome food and drinks, AM / PM snack, and Buffet Lunch
All the required course materials will be provided on the first day at the venue.

Digital course materials (pen drive)
Course completion certificates
Designing and administration of Pre-& Post Course Assessments
Preparation of participant’s Performance and Appraisal Report, if required
Issuance of Letter of Invitation for delegates needed visa processing, if required

Online

It covers your course fee
Provision of a world-class subject matter expert to deliver this training through live/virtual delivery
An electronic copy of the training manual and relevant hand-outs
Issuance of The Delfino Group e-Certificate of Completion
Administration of Pre-& Post Workshop Assessments
Link access of online platform acceptable to both parties

4. How can I pay for the training course?

We offer two convenient payment options:

Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.

Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

5. Can I transfer or defer my course registration?

Yes, we do allow registration transfers in the event that you are unable to attend the training course. To initiate a transfer, please send us an official email requesting the change. We’ll guide you through the transfer process and ensure a smooth transition of your registration to another eligible participant.

6. When should I expect to receive confirmation of registration?

7. How can I register for a course

You can email us your intention to register at info@delfinogroup.com. Our team will guide you through the registration process and provide assistance you may need.

Schedule, duration & Timing

1. What is the course schedule or availability?

Our training course sessions are scheduled and posted on our website for your convenience. However, we understand that there may be specific requirements for your group. If you have a preferred venue and specific training dates in mind, please feel free to email us at info@delfinogroup.com where you can Propose your preferred location & date” of your preferred training course.

2. What are your course timings?

Our course timings slightly vary between the cities we offer our training courses. Please let us know of your preferred course and session (dates/venue) through email at info@delfinogroup.com. Alternatively, you may call/WhatsApp us at +91 9987 40 1119.

3. Is your online timings standard our can be adjusted?

We understand that time zones may be different between our Senior Consultants and our delegates. Our standard online course timings may be adjusted upon confirming the programme. Our team shall communicate between the confirmed registered delegates and suggest a suitable course timing for all.

4. How many hours in a day is your training course

Our standard course duration for our classroom programmes is 6 hours per day while our online session is 5 hours per day.

5. How long are your training courses?

Our training programmes are designed to be concise yet comprehensive, focusing on professional development. The duration varies based on the specific course content and objectives – we normally offer programmes between 3 – 10 days. However, our emphasis lies in delivering interactive and engaging sessions that prioritize depth of learning within a condensed time frame. This approach ensures participants acquire substantial knowledge and skills efficiently.

About Us - The Delfino Group

1. Does Delfino Group adhere to any quality management standards?

Our courses offered have been assessed by CPD providers, ILM, European International University, NASBA,etc for ensuring a commitment to quality and excellence in our operations and services.

2. Which industries do you cover?

Our training courses span across diverse industries, encompassing sectors such as but not limited to:

Business Intelligence & Data Management

Leadership, Strategy and Innovation

Marketing and Business Development

Banking & Financial Regulations

Project & Process Management

Energy

Finance & Business Acumen

Technology

Healthcare Management

HR & Organizational Behaviour

Public Sector Management

Government Affairs

Our commitment lies in continuously refining and expanding our training course offerings to align with evolving industry landscapes. We encourage individuals to explore our website or engage with our dedicated support team for the latest information on available courses, ensuring access to the most pertinent and current educational resources.

3. Is the Delfino Group certified or recognized by any industry standards?

Yes, The Delfino Group is certified and recognized by several prominent industry standards. Specifically, it holds certifications from ILM, Continuing Professional Development (CPD), Project Management Institute (PMI), International European University,etc.